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How to cancel your Optus plan: A step-by-step guide for Australians

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How to cancel your Optus plan

One of the top telephone companies in Australia, Optus, offers a variety of internet and mobile options. However, you may eventually choose to terminate your Optus plan for many reasons, including simply no longer requiring the service, relocating abroad, or discovering a better offer. This article will guide you through the process of cancelling your Optus plan, ensuring you avoid additional costs, and answer frequently asked questions.

What is the Optus plan?

Optus provides a wide range of plans, including prepaid SIM plans, SIM-only plans, and device payment plans. While some of these plans offer international calls, roaming add-ons, and entertainment subscriptions, most of them feature data, voice, and text limits. Additionally, Optus offers data sharing solutions that let several devices share a single data pool.

Types of Optus plans

1. Prepaid Plan

These are flexible plans that allow you to recharge your service as required and pay in advance for a certain amount of data, calls, and texts.

2. SIM-only Plan

These plans depend on your needs; you may upgrade or downgrade these month-to-month plans, which include data, call, and text limitations. 

3. Device Payment Plan

If you have a suitable SIM plan, you may use these plans to buy a phone and pay it off over 12, 24, or 36 months.

Key Features of Optus Plan

  • Data: Optus provides a range of data inclusions; plans give more data upon recharge or during special deals.
  • Talk and Text: Most plans include unlimited standard national talk and text. Some plans also include international calls.
  • Roaming: When travelling abroad, Optus provides roaming add-ons.
  • Entertainment: In addition to possible savings on other services, Optus plans may offer subscriptions to services like Optus Sport or Optus Subscriptions.
  • Data sharing: It is possible across many compatible mobile SIM cards and mobile broadband services.

Reasons for cancelling an Optus plan

It’s crucial to understand the following reasons before initiating the cancellation procedure for your Optus plan:

  • Better offer elsewhere: Another supplier may offer a more appropriate or reasonably priced package.
  • Relocating abroad: You won’t require your Australian internet or mobile plan if you’re moving abroad.
  • Service problems: A decision to cancel may result from persistent connection troubles or subpar customer support.
  • Contract expiration: It may be wise to terminate your plan without paying exit costs if you are no longer under contract.

Knowing the cancellation procedure will help ensure it goes as smoothly as possible, regardless of your reason.

Steps on how to cancel your Optus plan

Here are some essential steps on how to cancel your Optus plan.

1. Review your Optus contract 

Before terminating your membership, it is important to confirm the status of your current agreement. Optus provides prepaid and contract-based plans, each with a unique cancellation policy.

  • Contract-based plans: If you are under a contract, and want to cancel before the end of the contract period, you may need to pay an Early Termination Fee (ETF). Please review the terms of your contract with Optus to determine if there are any outstanding costs.
  • Prepaid plans: You can simply cease making payments or let your plan expire at the conclusion of your prepaid time with prepaid plans, which do not include cancellation costs.

2. Check for any outstanding payments

Make sure you’ve paid all of your payments before cancelling, including any late fees, data overage fees, and equipment expenses. Optus requires the resolution of these issues before processing your cancellation request.

Access your Optus account online or via the Optus app to examine your billing and payment history. You’ll be able to see how much is still owed.

3. Contact Optus customer service

You must contact Optus customer support to terminate your plan. This can be accomplished in several ways:

Contact options for Optus:

  • Phone: For general questions, contact Optus customer support at 133 937; if you’re calling from a landline, use 1300 555 241. Please have your account number and personal details ready to confirm your identification.
  • Live chat: You may speak with a person about your cancellation request via Optus’ live chat feature, which is available via their website or app.
  • Web-based: As an alternative, you can submit a cancellation request form via the Optus app or website.

Don’t forget to enquire about the following:

  • There may be costs associated with the cancellation process.
  • Make sure you note the final day your service will be active.
  • The procedure for returning any rented equipment, which includes mobile devices and routers — is outlined below.

4. Return any Optus equipment

When you cancel your plan, you must return any equipment rented from Optus, such as a modem or mobile device.

Return via mail: Optus offers return guidelines, which frequently include a return address and prepaid shipping.

  • In-store return: It is also possible if you go to an Optus shop.

5. Confirm the cancellation and get a reference number 

Optus will verify that your account has been closed when your cancellation has been executed. A reference number and any documented confirmation (email or text message) confirming the cancellation should be requested. These details will be used as documentation if there are any more billing concerns.

Note that:

  • The reference number for the cancellation.
  • Any unpaid fees or obligations.
  • The date on which your plan will expire.

6. Check your final bill

Optus will send you a final charge once you terminate your subscription. This bill may include any outstanding payments, cancellation fees, or costs for the return of the equipment.

  • Analyse your final bill carefully: Please ensure there are no unexpected fees.
  • Pay your last bill as soon as possible: Your account will be formally cancelled when the bill has been paid.

7. Confirm cancellation and avoid further charges

Verifying that your Optus account has been completely closed and that no further payments will be deducted from it is crucial.

  • Check for any future payments; if you find one, challenge the charges by contacting Optus.
  • Observe your account: After you cancel, check your credit card or bank statement for any unforeseen charges.

Conclusion

Although cancelling your Optus plan is a simple procedure, it’s crucial to take the required actions to prevent any unforeseen costs or problems. Making sure you’ve read your contract, paid any outstanding balances, and returned any rental equipment can make the process much more straightforward, whether you’re switching to a new provider, relocating abroad, or just no longer requiring your service. Don’t forget to confirm your cancellation and to preserve a record of all your contact with Optus.

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ADM Capital wins a $36 million court case against Sam Mitchell WealthCheck: The story of how an agricultural empire fell apart

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Sam Mitchell wealthcheck

When people in Australia’s agricultural investment circles hear the name Sam Mitchell, they think of big plans that went horribly wrong. Mitchell’s empire fell apart in a big way, even though he was once thought to be a rising cattle magnate. The last thing that brought him down? ADM Capital, his former lender, won a court case worth US$36 million (about AUD 52 million).

This article goes into detail about the $36 million ruling, the failed cattle loan deals, and how an empire built on big agricultural deals fell apart. We’ll find out what happened to Mitchell, the WealthCheck liquidation, and why this string of failures is bad for Australia’s agribusiness.

 

WealthCheck Director Sam Mitchell Pays ADM Capital $36 Million

In late 2024, ADM Capital, a Hong Kong-based alternative credit manager, won a big court case against Sam Mitchell and his agricultural investment company, WealthCheck. The court told Mitchell to pay more than US$36 million because he didn’t honour personal guarantees that were linked to big loans that helped him buy cattle stations.

This decision forces Mitchell to take on a lot of personal debt, which makes his agricultural businesses’ financial problems even worse.

What did the court say about the cattle loan?

The cattle loan settlement is connected to Mitchell’s risky purchases of Maryfield and Limbunya Stations, which cost $38.2 million and $65.2 million, respectively, and were paid for by ADM and other lenders. The legal fight got worse when Mitchell missed a US$575,372 loan payment.

The court ruled against Mitchell and enforced his personal guarantees. To get their money back, ADM Capital also took control of related companies.

The end of WealthCheck and the sale of its assets

The Australian Taxation Office (ATO) and creditors have taken legal action against WealthCheck and its group of companies, which has led to their liquidation. Mitchell’s businesses owe creditors about AUD 6.2 million, but their assets were worth about the same amount as their debts.

Reports from liquidators show strange behaviour, like missing cars, strange cash transfers, and a lot of trading that isn’t going well. Some of the claims go back almost nine years.

The ATO also made Rivera Farm Management, another company linked to Mitchell, go out of business because it owed about AUD 3.5 million in taxes.

Who owns the biggest cattle ranch in Australia?

It’s helpful to know more about Australian cattle holdings in general, even though they don’t have anything to do with Mitchell’s story. S. Kidman & Co. used to own more than 100,000 square miles of cattle stations, making it the largest landholder in the country. In recent years, the company has been sold off in pieces.

No one person today owns as much as the Kidman family. Mitchel’s stations, Maryfield and Limbunya, were huge (over 1.2 million hectares), but his death stopped them from adding to that legacy.

What happened to Sam Mitchell?

In 2024, Mitchell’s dreams of becoming a farmer came crashing down. Because of personal debts of about US$55 million to ADM Capital and AU$3.7 million to the ATO, bankruptcy happened. His WealthCheck empire, which used to be backed by top-tier institutional investors, fell apart because of bad asset management and legal problems.

Trustees and liquidators are working hard to get his US assets, like a $3.4 million property in San Diego, to pay off debts.

Reports say that Mitchell moved to the US, where his wife Andrea Miller was caught in the collapse and is now facing lawsuits against her company. Legal experts are looking into asset transfer schemes and ways to avoid paying debts.

Why This Is Important: What We Learned from Mitchell’s Collapse

1. The risk of being over-leveraged

Mitchell’s plan was to borrow a lot of money to buy huge farms for cattle and crops. The financial house of cards fell apart when loan payments stopped.

2. Trading while bankrupt and bad corporate governance

People said he had been trading while bankrupt for years, misusing company money, and moving assets, which raised concerns about his compliance and fiduciary duties.

3. Making Personal Guarantees Work

The ADM decision shows how lenders can make executives personally responsible, which helps them manage risks better.

4. Risks to Assets Across Borders

Trustees from different countries aggressively pursued Mitchell’s international asset transfers, showing how far bankruptcy law can reach.

 

SEO-Friendly FAQs

Q1: Did Sam Mitchell pay ADM Capital $36 million in court?

Yes. In late 2024, the court ruled in favour of ADM Capital and told Sam Mitchell to pay US$36 million because he didn’t follow through on personal loan guarantees for buying cattle stations.

Q2: What happened to WealthCheck Management in Q2?

After the ATO took action and creditors started making claims, WealthCheck was shut down. It is said that the company traded while it was bankrupt for years, owed more than AUD 6.2 million, and had strange financial activity.

Q3: What did the court decide about the loan for the cattle?

The court found Mitchell personally responsible for not paying back loans used to buy Maryfield and Limbunya Stations. He has to pay back US$36 million and can have his assets taken.

Q4: What happened to Sam Mitchell?

He filed for bankruptcy in 2024, moved to the US, and now trustees, the ATO, and lenders are taking him to court in both countries to get back their money.

 Conclusion

Sam Mitchell’s rise and fall is a warning about having too much ambition, not managing risk well, and running a company poorly. His journey from cattle-station collector to broke fugitive shows how thin the line is between visionary growth and failure.

With ADM Capital’s $36 million win, the WealthCheck liquidation, and international asset seizures going on, Mitchell’s legacy has less to do with legacy ranches and more to do with systemic failure.

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How to use the My Aged Care Provider Portal for better service delivery

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My Aged Care Provider Portal

The Aged Care Provider Portal provides a secure online platform. Approved aged care providers in Australia can securely manage several facets of their services and client data through the Aged Care Provider Portal (ACPP). It’s essential because it simplifies administrative work, makes processing claims easier, and guarantees effective contact with the My Aged Care provider portal. The portal enhances accountability and transparency in the aged care industry by providing providers with access to online services, managing client records, filing claims, and generating reports.

What is the My Aged Care Provider Portal?

The Australian Government has introduced a platform called My Aged Care Provider Portal, in which every single detail of the client is managed. It includes routine reports, compliance reporting, and more, which are handled by an authorised care provider.

  • Get client information and referrals in a safe way.
  • Accept, deny, or handle service referrals.
  • Make necessary changes to the care plans and keep track of remarks regarding progress.
  • Submit claims and payments through the portal.
  • Follow the rules set by the government.

Key features of My Aged Care Provider Portal

  • Service Management: Providers can enter and manage information regarding services, including prices and descriptions.
  • Management of Clients: Through the portal, providers can manage referrals, update client information, and discuss client requirements with assessors.
  • Reporting: To monitor their service delivery, client data, and other pertinent information, providers might create reports.
  • Referral Management: The portal streamlines referral management, ensuring clients receive the appropriate services.
  • Support Plan Reviews: The site enables providers to request assessors to review a client’s support plan.
  • Access to Client Information: Client information, such as services received and recommendations made, is securely accessible through the site.
  • Communicating with Assessors: Client evaluations and assistance plans can be discussed via the portal with assessors.
  • Claims for Money: By connecting the Aged Care Provider Portal to My Aged Care, providers can submit claims for subsidies and supplements.
  • User Management: Within the system, providers can control which users are authorised to make claims on their behalf.

My aged care provider portal login  guidelines

You must have a Provider Digital Access (PRODA) account to access the Aged Care Provider Portal (ACPP). If you don’t already have a PRODA account, you can sign up for one online. You can use your PRODA account to access the ACPP once you have one.

Here are some steps for accessing the portal

  • Open the official site of the PRODA account and go to its homepage.
  • Select the Provider Portal; from the available services, choose the Aged Care Portal.
  • Type in the user ID for the aged care service and click the submit button.
  • Click the “OK” box next to the terms and conditions.
  • You can now see the My Aged Care Provider Portal under My Linked Services on the PRODA homepage.

Challenges faced by using the My Aged Care Provider Portal

Here are some challenges listed below

  • Technical difficulties and login issues: Many providers face difficulties accessing PRODA, especially if their accounts are not up to date. If a service provider forgets their password or their certificate expires, it may take longer to access client records and service updates.
  • Steep learning curve for new users: Those who are new to the portal may face difficulties in understanding all its features. Providers who do not receive proper training may make mistakes in client records or claims.
  • Time-Consuming Data Entry: Entering client information, diagnoses, and progress notes can take a considerable amount of time. Small organizations with fewer staff may find it difficult to balance providing direct services with administrative tasks.
  •  Managing high client volumes: Providers who receive a large number of referrals may face difficulties in sorting and filtering the data. Without good internal processes, it can be challenging to keep track of updates for many clients.
  • System updates and downtime: Scheduled maintenance or unexpected technical issues can make it difficult to access the system. Providers may need a backup system to continue delivering services when the portal is down.
  • Limited support and guidance: Some providers believe that the available guidance material is difficult to understand or insufficient. Delays in responses to technical queries can affect service management.

Providers’ benefits

The portal is quite useful for groups in Australia that care for the elderly.

  • Better productivity: Employees spend less time on manual tasks.
  • Faster payments: Claims are processed quickly.
  • Better communication: It’s easy to get updates and client information.
  • Fewer mistakes: A centralised system cuts down on missing or duplicated records.
  • Scalability: Helps small providers grow by handling bigger workloads well.

Conclusion

The My Aged Care Provider Portal is an important part of Australia’s system for caring for the elderly. For providers, it makes it easier and more efficient to handle clients, compliance, and funding. It makes sure that older Australians and their families get care that is responsible and of high quality.

The portal will continue to be an important instrument for establishing a system that supports dignity, independence, and health in old age as the need for aged care grows.

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Everyday Rewards Woolworths loyalty program: How Australians can save more every day

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In Australia, many people do their weekly or monthly grocery shopping, which is a basic necessity. Apart from this, there are daily expenses that include petrol, bills, tax, car maintenance, clothes, and more. In today’s time of rising inflation, managing these expenses has become very difficult, and not everyone can afford them. Besides basic needs, many other requirements also arise. In such a situation, everyone should earn something extra to live a peaceful life.

For solving this problem, the Everyday Rewards app is a great option. Everyday Rewards is a loyalty points program in which you can earn points on every purchase. You can obtain special memberships and accrue Qantas Points for travel based on these points.. In this article, we will cover every aspect of Everyday Rewards and explore its benefits.

What is an everyday reward?

Everyday Rewards is a program by Woolworths that provides loyalty points on every purchase. These points can be used to get discounts on future purchases. Joining this program is completely free. Woolworths points can be earned at EG Ampol and Ampol gas stations, as well as at Woolworths Supermarkets, BWS, and BIG W.

Everyday Rewards points have a standard value of $10 off for every 2,000 points.

This is equivalent to 0.5 cents each point, or $0.005 per point. For example, at participating retailers, 2,000 points can be redeemed for $10 off a future shop.

  • $10 discount at stores is the value of 2,000 Everyday Rewards points.
  • The point-to-dollar value would be $0.005 (or 0.5 cents) per point.
  • Points can also be converted to Qantas or transferred to another member, but the standard $10 off for 2,000 points remains the most common redemption.

How to join the Everyday Rewards program

Create an Everyday Rewards account.

  • Register on the official Everyday Rewards site or download the app from the Google Play Store.
  • Sign up at the store, ask at the service desk in Woolworths or BWS, and get a physical card.
  •  Link the card with your account to start earning.

How to earn loyalty rewards

You can earn loyalty points by shopping at different Woolworths stores, including BWS, BIG W, and participating Ampol and EG Ampol fuel stations. You can also earn points by making online purchases.

Points can be earned in the following ways:

  • You can earn up to 1 point for every $1 spent, including on online purchases at major stores like Woolworths Supermarkets, Metro, BWS, and BIG W.
  • Other partners like Petstock, MILKRUN, and MyDeal also provide opportunities to earn points.
  • You can also earn points by shopping online using a bank credit card.
  • Link your BPme account and earn points.

How to boost reward points

The Everyday Rewards app and email provide some extra points, which help boost your points balance.

  • A bonus of 500 points is awarded when more than a set amount is spent in a single shop.
  • When you make a larger purchase at a specific grocery shop, you can earn up to 5× points.

What is the main distinction between Flybuys and Everyday Rewards?

Flybuys and Everyday Rewards are two of the most widely used loyalty program in Australia. Both provide loyalty points, giving customers some points on every purchase. Flybuys is partnered with major businesses like Coles and Liquorland, while Everyday Rewards is linked with Woolworths, BIG W, and other partners. These points offer several benefits, such as discounts on groceries, gift cards, and Qantas Points.

Which is better, Flybuys or Everyday Rewards?

Flybuys and Everyday Rewards are both supermarket loyalty program, each with its benefits. However, if you have to choose between the two, it depends on the customer’s shopping habits. Flybuys is linked with Coles, while Everyday Rewards is linked with Woolworths. The core purpose of both program is to earn points by spending dollars. Flybuys is strongly integrated with Coles, making it a good option, whereas Everyday Rewards is strongly connected with Woolworths.

Tips for using everyday rewards

  • Verify that the app has successfully scanned the card..
  • Activate daily booster points for specific products to earn bonus points.
  • To automatically collect points, always keep your card linked to online apps.
  • Always keep an eye on special promotions to earn more bonus points.
  • Keep tracking and updating your points to get your desired reward.
  • Join the Everyday Extra program for monthly discounts and bonuses.
  • Enable notifications so you get timely updates about new promotion boosters, which help you gain more benefits.
  • Don’t rely only on Woolworths for purchases; shop with other partners as well to earn more points.
  • Before earning points, make sure to decide how you want to use them—whether you want to redeem them for Everyday Rewards vouchers or convert them into airline points (such as Qantas Points or AirPoints Dollars™) based on your priorities and travel plans.

Conclusion

Everyday Rewards is not just a simple loyalty program but a smart way to turn everyday spending into valuable savings and rewards. Whether you use your points for grocery discounts or gift cards or convert them into Qantas Points for travel, the program provides flexibility to suit different lifestyles. By taking advantage of boosters, keeping your card linked to apps, and shopping strategically across partner retailers, members can maximise their points and enjoy real financial benefits. Ultimately, the choice between Everyday Rewards and other loyalty program like Flybuys comes down to personal shopping habits—but for those who shop frequently at Woolworths and its partners, Everyday Rewards can truly make a meaningful difference in managing expenses and achieving extra perks.

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